frequently-asked-questions

frequently asked questions.

simply unplugged is a curated at-home experience delivered to your door. Each box contains everything you need to unplug, connect, and spend intentional time together.

Place your order and choose the delivery day that works for you. We curate the box and deliver it to your doorstep, ready for you enjoy.

One box is designed for two people. Use it for date nights, meaningful conversations, or screen-free time with anyone your care about.

We deliver orders on Thursdays each month. At checkout, you will have the option to select on which Thursday you want to receive your simply unplugged box.

Each month, we send you new items and activities. It could be a creative project, a relaxing activity, or a fun challenge to enjoy together. Every box follows a thoughtful theme and is designed to make your night special.

Everything is included in the box. Additionally, you may only need a few basic household items.

Yes. You can purchase a single box by contacting us, or subscribe to receive a new box every month.

Absolutely. It’s a thoughtful and unique gift for anyone to enjoy a special experience at home.

Yes. Monthly subscriptions may be paused or cancelled at any time before the next billing cycle by going to your subscription page and pausing/cancelling your subscription.

If your simply unplugged box arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos of the issue. Once reviewed, we may offer a replacement or refund where appropriate. You can find out more on our returns and refunds page.